Services

We provide custom Loyalty Solutions that allow you to deliver unmatched value to your clients. Let us show you how we can help you to leverage business intelligence, deliver targeted incentives, improve customer acquisition & retention, and ultimately increase sales and profit. In other words...maximize your Return on Loyalty Investment (ROLI).

We deliver maximum ROLI through a combination of experience and technology delivered through our ever-evolving platform, Provident, which was designed and built specifically to manage and run Loyalty Programs. Each of our clients operate a discrete and customizable instance of Provident. This eliminates bottlenecks and risks that occur when multiple clients share the same technology platform. Most importantly, operating with your own discrete technology provides for unparalled flexibility, protection, performance, and success for your Loyalty Program.

You could always hire your own technology and business development staff to build your multi-million dollar solution, or you can just start using ours!

Here are just some of the things you can do with Provident.

Customer Acquisition

Capture as much or as little information about your customers using any device either on our platform or someone else's using a custom API. Easily track customer referrals and manage relationships with our proprietary Genealogy application. Then use our commission engine to reward those who refer customers to you.

Merchant Services

Provident helps you easily manage the entire life-cycle of participating businesses from enrollment and boarding (for cardlink programs) to billing and online dashboard reporting. Our account and offer management tools allow both business owners and administrators to easily access and update information as needed.

Offer Management

Provident supports a wide variety of incentive offers from cardlinked offers using credit and debit card purchase transaction data, to online merchant offers that are automatically tracked by our browser extension, to digital coupons that can be delivered and redeemed on a phone.

Reward Processing

How you want to reward your Members is up to you. Whether it's cash back, points, miles, discounts or some other form of reward currency, Provident automates the entire earning and redemption cycle. Members can access detail statements of rewards earned and disbursed through their online account.

Smart Communications

Communicate with Members and Businesses when and how they want. With large and small screen friendly content delivered via Web, Mobile, eMail and Social Media you can deliver the right message to the right person at the right time.

Business Intelligence

The key to a successful Loyalty Program is leveraging Business Intelligence to help determine who to send which offer and when to send it. This involves analyzing all of the data available to create predictive models that can be used to target offers that generate profitable purchases.

Portfolio

Check how these customers use Provident to drive customer Loyalty

  • Zoola
  • Buy Save Give
  • Runners Points
  • Rewarding Donations
  • Ziglar Corporation
  • Fitness Sponsors

Portfolio

Check how these customers use Provident to drive customer Loyalty

  • Zoola
  • Buy Save Give
  • Runners Points
  • Rewarding Donations
  • Ziglar Corporation
  • Fitness Sponsors

Meet The Principals

Vere Spandow and Scott Eriksson have a combined 50 years in Loyalty and Technology

Vere Spandow
Co-Founder
Chief Executive Officer

From his early days developing the first credit card linked loyalty program for Entertainment Publications, to managing the technology for Rainbow Rewards, one of the longest running programs of its kind, Vere has served in a variety of roles including software developer, IT manager, product manager, business developer and has held a number of executive positions for multiple loyalty companies, including some of his own.

Vere's wealth of industry knowledge is matched only by his ability to focus companies and their resources on successfully executing their mission.

Scott Eriksson
Co-Founder
Chief Technology Officer

In addition to his passion for health and fitness, Scott has managed and impressive career as a serial entrepreneur and technologist and has served in a number of executive roles for various companies in the Loyalty and Technology industries. Scott has published and presented on a variety of topics from data drive media, to the gamification of Loyalty.

Scott has consulted to companies like the Ziglar Corporation, Nokia, Chuck-E-Cheese, Price Waterhouse and Coopers, General Motors and countless start ups.

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